WARRANTY CLAIM INFORMATION & SUBMISSION PROCESS 

(Parts & Materials Supplied Only – Manufacturer/Supplier Warranty Coverage) 

At E.D.A. Mechanical Services Ltd., we support the products and materials we supply by facilitating access to the manufacturers or supplier’s warranty. All warranty coverage for parts and materials is strictly limited to the terms, conditions, and duration provided by the original manufacturer or supplier. 
E.D.A. Mechanical Services Ltd. does not provide any additional or extended warranty beyond what the manufacturer or supplier offers. 

 What is covered 

 Warranty coverage applies only to: 
• Parts, components, and materials supplied directly by E.D.A. Mechanical Services Ltd. 
• Issues that fall within the manufacturers or supplier’s official warranty terms 
• Defects in materials as defined by the manufacturer or supplier 
Coverage is subject to the specific warranty documentation provided by the manufacturer or supplier at the time of purchase. 
 
Important: 
E.D.A. Mechanical Services Ltd. does not provide a workmanship warranty and does not guarantee performance, lifespan, or suitability beyond the manufacturer’s stated warranty. 

How to submit a warranty claim 

All warranty claims must be submitted in writing with the required information listed below. 
Please include: 
• Customer name and contact information 
• Service or installation address 
• Invoice or work order number 
• Date the part or material was supplied 
• Description of the issue 
• Photos or supporting documentation (if available) 
Submit your claim by email to: 
Darcy Rintoul – Director of Operations 
Darcy@edamechanical.com 
Gerry Munday – General Manager 
Gerry@edamechanical.com 
You may copy both contacts to ensure the fastest response.