top of page

EDA Mechanical

TERMS & CONDITIONS 

 PRICING PROPOSAL  

 1. VALIDITY OF PRICING 

1.1 All pricing proposals are valid for 15 days from the date issued unless otherwise stated in writing.
1.2 After the 15-day period, pricing may be adjusted to reflect current market conditions, supplier costs, and material availability.
1.3 Pricing is based on work commencing within 10 business days of the Customer’s acceptance of the quotation, subject to material and equipment delivery timelines. Delays in commencement beyond this period may result in price adjustments. 

 2. MATERIAL PRICING INCREASES 

2.1 Pricing is subject to change based on material cost increases, supplier surcharges, fuel adjustments, and any applicable tariffs.
2.2 If material pricing increases occur after the proposal is issued but before materials are procured, E.D.A. reserves the right to adjust the final invoice accordingly.
2.3 E.D.A. will make reasonable efforts to notify the Customer of significant changes prior to procurement. 

 3. PURCHASE ORDERS (IF REQUIRED BY CUSTOMER) 

3.1 If the Customer’s internal process requires a Purchase Order (PO) to appear on all invoices, the Customer must provide the PO prior to commencement of work.
3.2 Work will not be scheduled, materials will not be ordered, and technicians will not be dispatched until the required PO is received.
3.3 Delays caused by missing or late purchase orders are the responsibility of the Customer. 
3.4 If the Customer requires a PO for invoice processing, it is the Customer’s sole responsibility to provide the PO prior to commencement of work. Failure to issue or provide a PO will not delay or extend the Customer’s obligation to pay invoices when due.
3.5 A Customer‑issued PO is assumed to include acceptance of any additional pricing resulting from approved change orders, material price adjustments, or scope modifications unless the Customer explicitly states otherwise in writing and an alternate PO is issued. 

4. PAYMENT TERMS 

4.1 Payment terms follow E.D.A.’s standard Terms & Conditions of Sale and Service, including: 
  • Net 30 Days for approved credit accounts 
  • COD for all non-credit Customers 
  • Interest of 2% per month (24% per annum) on overdue accounts 
  • Credit card payments after 10 days subject to a 3% processing fee 
  • Invoices over $1,000 paid by credit card may be subject to a processing fee of up to 3% 
 
4.2 The Customer agrees to pay all reasonable costs of collection as permitted under Manitoba law. 

5. TAXES, FEES & ADDITIONAL CHARGES 

5.1 All applicable federal and provincial taxes will be added to the final invoice.
5.2 Freight, handling, delivery, and any applicable tariffs are additional unless explicitly stated in the proposal.
5.3 Quotes do not include unforeseen surcharges or supplier-imposed fees. 

6. WARRANTY – PARTS & MATERIALS ONLY 

6.1 Warranty coverage for parts and materials supplied by E.D.A. is limited exclusively to the manufacturers or supplier’s warranty terms.
6.2 E.D.A. does not provide a workmanship warranty and does not guarantee performance beyond the manufacturer’s stated coverage.
6.3 Labour, travel, diagnostic time, and removal/reinstallation of parts are not covered unless included in the manufacturer’s warranty. 

7. SCHEDULING & ACCESS 

7.1 Work will be scheduled once approval is received (and PO, if required).
7.2 The Customer must provide safe access to the work area and ensure conditions are suitable for the work to proceed.
7.3 Delays caused by site conditions or Customer scheduling changes may result in additional charges.
7.4 Quotation is based on regular working hours (Monday–Friday, 07:00–15:30). Any work performed outside of these hours is subject to labour pricing premiums in accordance with Manitoba labour standards. If work is predetermined to occur outside of regular hours and this is stated in writing within the quotation, additional premiums will not apply, as these costs have already been incorporated into the labour pricing of the quotation. 

8. ACCEPTANCE OF PROPOSAL 

8.1 Approval of this proposal, issuance of a purchase order, or authorization to proceed constitutes acceptance of these Terms & Conditions.
8.2 The Customer acknowledges that the most current Terms & Conditions of Sale and Service are available at www.edamechanical.com.
8.3 The Customer acknowledges that E.D.A. Mechanical Services Ltd.’s Terms & Conditions cannot be superseded, replaced, or altered by any clause, condition, or statement contained within a customer‑issued purchase order or contract unless expressly agreed to in writing by an authorized signing authority of E.D.A. Mechanical Services Ltd. 

SALE AND SERVICE 

 1. PAYMENT TERMS 

1.1 Payment terms for Customers with approved credit accounts are Net 30 Days from the invoice date.
1.2 All transactions without approved credit must be COD prior to commencement of work or release of materials.
1.3 Overdue accounts accrue interest at 2% per month (24% per annum) on all unpaid balances until paid in full.
1.4 Credit card payments made after 10 days from the invoice date are subject to a 3% processing fee.
1.5 Invoices with a total value greater than $1,000 that are paid by credit card are subject to a processing fee of up to 3%, applied at the discretion of E.D.A. Mechanical Services Ltd.
1.6 The Customer agrees to pay all reasonable costs of collection, including legal fees, third‑party collection agency fees, administrative charges, and court costs, as permitted under Manitoba law. 

 2.  TAXES AND ADDITIONAL CHARGES 

2.1 All applicable federal and provincial taxes will be added in accordance with governing legislation.
2.2 Freight, handling, delivery, and any applicable tariffs are additional charges and are not included in quoted pricing unless expressly stated in writing.
2.3 Quotes exclude unforeseen surcharges, fuel adjustments, or supplier-imposed fees unless otherwise specified. 

 3. INVOICE DISPUTES 

3.1 Any disputes regarding invoices, charges, or work performed must be submitted in writing within 10 days of invoice receipt.
3.2 If no written dispute is received within this period, the invoice is deemed complete, correct, and accepted.
3.3 Disputes do not relieve the Customer of the obligation to pay undisputed portions of an invoice. 

4. LIMITATION OF LIABILITY 

4.1 E.D.A.’s liability is strictly limited to the value of the goods or services provided.
4.2 E.D.A. shall not be liable for any consequential, incidental, indirect, special, exemplary, or punitive damages, including but not limited to: 
  • loss of use 
  • loss of profits or revenue 
  • loss of goodwill 
  • business interruption 
  • increased operating costs 
  • impairment of other goods 
  • shutdown or non-operation losses 
  • replacement power costs 
  • claims by the Customer’s clients or third parties 
4.3 These limitations apply regardless of the legal theory asserted, including contract, warranty, negligence, strict liability, indemnity, or otherwise. 4.4 No offsets, back-charges, or deductions may be taken without E.D.A.’s prior written consent. 

5. DAMAGE OR LOSS IN TRANSIT  

5.1 E.D.A. assumes no liability for damage or loss occurring during shipment.
5.2 All shipments must be unpacked and inspected immediately upon receipt.
5.3 Any visible or concealed damage must be noted on the delivery receipt and reported to the carrier immediately.
5.4 E.D.A. is not responsible for consequential damages arising from the installation or use of damaged products. 

6. WARRANTY 

6.1 E.D.A. warrants only that goods and services will conform to the specifications expressly agreed upon in writing.
6.2 No additional warranties, express or implied, including merchantability or fitness for a particular purpose, are provided unless explicitly stated. 6.3 Warranty claims must be submitted promptly and in accordance with E.D.A.’s warranty procedures. Warranty procedures can be found on our website: www.edamechanical.com 

7. CUSTOMER RESPONSIBILITIES 

7.1 The Customer is responsible for providing accurate information, safe access to job sites, and any required permits or approvals.
7.2 Delays caused by the Customer may result in additional charges.
7.3 The Customer agrees not to redistribute, disclose, or share any confidential information provided by E.D.A. 

8. CONFIDENTIALITY  

8.1 All pricing, documentation, processes, and communications provided by E.D.A. are confidential and may not be shared, copied, or distributed without written authorization.
8.2 The Customer acknowledges that these Terms may be updated or modified by E.D.A. at any time. 

9. GOVERNING LAW 

9.1 These Terms are governed by the laws of the Province of Manitoba.
9.2 Any legal action or proceeding shall be brought exclusively in Manitoba courts. 

10. ENTIRE AGREEMENT 

10.1 These Terms, together with any written quotation or invoice issued by E.D.A., constitute the entire agreement between the parties
10.2 No verbal agreements or representations are binding unless confirmed in writing by an authorized representative of E.D.A.
10.3 The most current version of these Terms is available at www.edamechanical.com.
10.4 The Customer acknowledges that E.D.A. Mechanical Services Ltd.’s Terms & Conditions cannot be superseded, replaced, or altered by any clause, condition, or statement contained within a customer‑issued purchase order, contract, or other document unless expressly agreed to in writing by an authorized signing authority of E.D.A. Mechanical Services Ltd. 

11. CUSTOMER ACKNOWLEDGEMENT 

By purchasing goods or services from E.D.A. Mechanical Services Ltd., the Customer acknowledges that they have read, understood, and agreed to these Terms & Conditions. 

 WARRANTY CLAIM INFORMATION & SUBMISSION PROCESS 

(Parts & Materials Supplied Only – Manufacturer/Supplier Warranty Coverage) 

At E.D.A. Mechanical Services Ltd., we support the products and materials we supply by facilitating access to the manufacturers or supplier’s warranty. All warranty coverage for parts and materials is strictly limited to the terms, conditions, and duration provided by the original manufacturer or supplier. 
E.D.A. Mechanical Services Ltd. does not provide any additional or extended warranty beyond what the manufacturer or supplier offers. 

 What is covered 

 Warranty coverage applies only to: 
• Parts, components, and materials supplied directly by E.D.A. Mechanical Services Ltd. 
• Issues that fall within the manufacturers or supplier’s official warranty terms 
• Defects in materials as defined by the manufacturer or supplier 
Coverage is subject to the specific warranty documentation provided by the manufacturer or supplier at the time of purchase. 
 
Important: 
E.D.A. Mechanical Services Ltd. does not provide a workmanship warranty and does not guarantee performance, lifespan, or suitability beyond the manufacturer’s stated warranty. 

How to submit a warranty claim 

All warranty claims must be submitted in writing with the required information listed below. 
Please include: 
• Customer name and contact information 
• Service or installation address 
• Invoice or work order number 
• Date the part or material was supplied 
• Description of the issue 
• Photos or supporting documentation (if available) 
Submit your claim by email to: 
Darcy Rintoul – Director of Operations 
Darcy@edamechanical.com 
Gerry Munday – General Manager 
Gerry@edamechanical.com 
You may copy both contacts to ensure the fastest response. 
bottom of page